Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected upon receipt, your return will be processed within 48 business hours.  Please allow 3-5 business days for your refund to appear in your account.

How long do I have to return?

  • You can return items purchased in the last 90 days.

What items are non-returnable?

  • Personalized items, customized items, food and live plants.
  • Free gifts with purchase.
  • If you have an issue with one of these products, please contact us at 1-800-247-6799.
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